Terms and Conditions

Updated Jan 2026

Payments and Refund Policy

• A deposit is required at the time of securing your appointment slot. This is paid securely using Stripe over the phone or by payment link.
• All payments are non-refundable. In exceptional cases, and solely at the therapist’s discretion, a credit voucher may be issued. Vouchers are valid for a maximum of three months from the date of the client’s last session and are non-transferable.
• Programmes must be completed within 6 months of the initial session, unless otherwise agreed in writing. Unused sessions beyond this period may be forfeited without refund.
• Official digital receipts can be provided by email at the time of payment. Confirmation of payment will be issued once the transaction is successfully processed. Until payment is received, your appointment slot is not guaranteed
• Remaining payment is paid at the beginning of the first session, unless other arrangements have been made. Our programmes are purchased as one unit, not as individual sessions and are non-refundable
• While we endeavour to support all clients with integrity and care, we make no guarantees as to specific results. That being said, most of those who have fully committed to our programmes have consistently reported positive outcomes and lasting impact
• We also accept bank transfers as payment
• Appointments can be rescheduled up to three times, once 24 hours notice is given
• Cancellations or rescheduling requests made with less than 24 hours’ notice are subject to a cancellation fee of €200. This fee may be waived at the sole discretion of the therapist in cases of documented emergency or exceptional circumstances.

Hypnosis Programmes

• Clients are entitled to 3, 5 or 8 sessions, depending on the specific programme that the client signs up for
• Check-in calls are included if needed to check-in with the client’s progress. This may be by phone, text or email. Caitríona or Fiachra will always try make contact by phone initially. This added support may not be necessary for all clients. We encourage all clients to reach out if needed in-between sessions. It is up to the client to make an adequate attempt to contact Caitríona or Fiachra if desired
• While every effort is made to accommodate preferred appointment times, availability may vary. Clients are encouraged to book sessions in advance to ensure timely completion of their programme. We will always try our best to accommodate
• Sessions can be in-person or online using Zoom via the secure link emailed to you. WhatsApp and Phone calls can also be used for flexibility if necessary
• Your free audio recording can be sent via email after your session if requested. This is not always necessary but is at the client’s discretion. Personalised audio recordings can be purchased additionally
• At the Hypnosis and Therapy Centre, we truly are committed to helping our clients, and we always aim to provide a top-quality service. As long as you commit to our programmes and are willing to engage, we can provide life-changing solutions using hypnosis and our unique multi-therapy approach
• Sessions are non-transferable. Programmes apply to one person and sessions cannot be transferred, unless in extraordinary circumstances. In these circumstances, transfers must be used within 3 months of the primary clients last session

Payment Information

• We use Stripe as our transaction management system for credit/debit card payments.
• With all payments we can provide digital receipts at your request.
• Transaction history is recorded for our records and for tax purposes. This is confidential information and only authorised personnel can access transaction history.
• Payment can be made securely over the phone or via Stripe payment link. Payment is approved and verified at the time of payment.
• No card details of any type are stored by us at any time.

Group Sessions

• While we encourage confidentiality among all participants, we cannot guarantee the actions of others in a group setting. Clients are advised to only share personal information they are comfortable disclosing in a group environment.
• Clients agree to participate respectfully and not disrupt or record the session. We reserve the right to remove any participant whose behaviour is inappropriate, harmful, or in breach of this agreement.
• In some cases, group sessions may be recorded for replay access. If you do not permit this, you can turn your camera off and change your name to maintain anonymity. Please reach out to ask for instructions to do so.
• Unauthorised recording by participants is strictly prohibited.
• We are not responsible for any discomfort, emotional distress, or issues arising from the actions or disclosures of other participants in group sessions. We will maintain a supportive setting and ensure that all of our clients feel safe
• By attending a group session, you acknowledge that others may see or hear the information you share during the session. We encourage mutual respect and confidentiality among participants but cannot guarantee the conduct of others.
• We use Zoom to facilitate online sessions. Zoom may process certain metadata (e.g., IP address, device info) in accordance with their own Privacy Policy. For more information, visit: https://zoom.us/privacy

Additional Terms

• By booking a session, you agree to abide by these Terms and Conditions
• These Terms and Conditions are governed by the laws of the Republic of Ireland. Any disputes arising shall be subject to the exclusive jurisdiction of the Irish courts.
• Hypnotherapy and mindset coaching are not guaranteed to produce specific outcomes. Individual results may vary depending on the client’s engagement, mental health history, and readiness to change. However, you can read our client testimonials to understand the level of care we aim to provide. If the reviews resonate with you, feel free to get in touch.
• We are fully compliant with the General Data Protection Regulation (GDPR). All client records are stored securely and treated with strict confidentiality. Information will not be shared without explicit written consent, except where required by law
• By attending our sessions, clients confirm they are over 18 years of age or have obtained parental/legal guardian consent. Clients also confirm that they do not suffer from any condition that could impact their ability to undergo hypnosis safely, unless previously discussed with their therapist
• We reserve the right to refuse or discontinue service if a client is abusive, under the influence of substances, or if therapy is deemed inappropriate for their needs.
• Unfortunately, technical issues can occur. We are not responsible for such issues (e.g., internet outages) on the client’s side during online sessions. We will make reasonable efforts to reschedule if significant interruptions occur on either side
• We are not a crisis or emergency service. If you are in immediate danger or distress, please contact emergency services or a mental health professional in your area.

If you have any questions about these Terms and Conditions, please contact us directly by completing the call-back form or emailing info@hypnosisandtherapy.ie. Your continued use of our services constitutes acceptance of these terms.

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Hypnosis and Therapy Centre4.8

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Robert B.

I reached out to the Caitríona to help me address feelings of not reaching my potential and imposter syndrome. While I was skeptical, I remained hopeful for change, and I feel I’ve made real breakthroughs in overcoming these issues. The in-person sessions were conducted in a comfortable setting that put me at ease. I would wholeheartedly recommend the Hypnosis and Therapy Centre

Éimer G.

I came to Fiachra with Long Covid! for 5 years I had Chronic fatigue, muscle weakness, brain fog plus other less impactful symptoms. Having had many relapses, I had developed a strong fear of ending up in bed again if I pushed myself to do even low level tasks. Fiachra gave me to tools to deal with this plus to deal with all the other little fears we all have in our daily lives. This coupled with whatever he changed in my subconscious and the excellent, unconditional back up calls, makes me think that this is the best money I spent on my quest for a return to health from Long Covid. If you have chronic fatigue, for any reason I would highly recommend. Thank you Fiachra.

J M.

I went to the to the Hypnosis and Therapy Centre because I was anxious about giving a speech at a wedding The therapist, Caitríona, was warm and welcoming. She spoke with great positivity and certainty. She assured me that the anxiety around public speaking would be addressed and managed. This would give me the freedom to deliver my speech in the way i wanted to. In total i had three consultations with Caitríona. After each session I felt incrementally more empowered and calm. This allowed me to focus on the content and emotions i wanted to relay. Caitríona also gave me a range strategies to employ if I felt my anxiety begin to re-emerge. We practised these together and they were a great source of comfort particularly as i got closer to the date of the wedding. The wedding was a wonderful occasion. During my speech I felt confident and was able to embrace the whole experience. I could not have done this without the support of the Hypnosis and Therapy Centre.

Iwona S.

I really recommend working with Fiachra. Right from the start, his dedication and genuine willingness to help were amazing. He’s incredibly attentive, and I always felt really listened to during our sessions. He helped me see that there are different ways to think, look at things and process the world, which was huge for me—I don't feel so stuck anymore. On top of that, he helped me make progress pretty much straight away.

Orla B.

Went to Hypnosis and Therapy Centre as I was suffering bad with social anxiety and was feeling very low because of it. Had my sessions with Catríona who was lovely and made me feel very comfortable. I will have to be honest and say that after the first session I thought there is no way this is going to work for me,but I was proven wrong. By my third session I felt more positive, more confident and happier in myself. Thanks for that Catríona. It is also comforting to know I could call her in between sessions if I needed a bit of extra support. My husband has even noticed a difference in me. I,m so glad I went and would definitely recommend Hypnosis and Therapy Centre

Niall C.

I went to the Hypnosis and Therapy Centre to work on overcoming my limiting beliefs, and I had the pleasure of working with Fiachra throughout the process. Every session was incredibly valuable. Over the course of a couple of months, I gained a much deeper understanding of myself, how my mind works, and the beliefs that had been holding me back. By the end of my final session, I had far greater mental clarity, was thinking more positively and confidently, and had developed practical tools that I continue to use every day. I now feel genuinely excited about the future. Instead of holding myself back, I have the confidence to move forward and pursue the goals that matter to me. I can't recommend Fiachra and the Hypnosis and Therapy Centre highly enough. The experience has been truly invaluable, and I'm incredibly grateful for everything I learned.

Silvano

I'm doing Therapy with fiachra it's been maybe about One Month and it has been the best decision I've made I'm healing nicely I'm opening up after lots of troma I feel more alive I would recommend the treatment for everyone don't think about it just do it god bless

Aibreann Ni C.

The progress I made with Fiachra in 6 weeks makes the previous 2.5 years I spent in "talk therapy" feel like a complete waste of time. I felt I needed support in my daily life as I was really feeling unhappy but the last thing I wanted to do was go to therapy and open up old wounds, memories and traumas to relive them again in order to process why I feel the way I do... so I decided to try hypnosis. I was shocked to find out that reliving trauma is actually not necessary for effective treatment with hypnosis. This process has been so quick and literally life changing. Dealing with major life events and really struggling to adjust to parenting a disabled, autistic child, Fiachra has worked with me so that I not only enjoy what is required of me every single day, but I find joy and fun in things that would have previously overwhelmed me. I have no idea how he has done this because I thought my life was destined for misery and hardship. Then just to add in an extra little perk, he has managed to cure my sensory issues! I hated the sound of people eating (misophonia) , I felt physically sick... now I don't even register the sound at all. I never realised the impact it was having on me until it no longer had an effect on me at all. Honestly, I am so thrilled that I took the chance and tried something new. Everyone needs to do this! Trust me.

Ronan E.

I highly recommend Fiachra who helped me with anxiety, particularly with flying after Lockdown. He was an absolute professional and the benefit of the sessions extended into all aspects of my life. He was a just a phone call away when needed. Could not recommend him highly enough.

Alanna M.

I reached out to Fiachra because I was having a hard time with managing stress, anxiety, and ongoing mental health difficulties. I had previously attended psychotherapy, which I found beneficial to a certain point. I was unsure of what to expect as I had never engaged in hypnotherapy before. However, the positive outcome of my sessions has succeeded my expectations. I noticed changes occurring that had not happened during other therapeutic processes. Now, I am confident in managing my personal life and stressors. The quality of my thoughts have improved and I feel better able to regulate my emotions, and be present. I enjoyed the therapeutic approach and style. I would recommend the Hypnosis and Therapy Centre. Thank you, Fiachra, for the work that you do.

Aoife F.

I can’t believe how far I’ve come working with Fiachra. I used to think constant worry and anxiety were just something I had to live with, but he helped me find a way out much sooner than I expected. The support has been straightforward and genuinely life-changing. If you're struggling, I can’t recommend him enough.

Aimee W.

AW I got in touch because I was struggling with severe anxiety, which was presenting as physical symptoms (NES). I had a lot of anxiety and nervousness about doing things independently for fear of triggering an episode. Fiachra helped relieve that anxiety, and gave me lots of techniques to feel calm and more in control. I have now regained my confidence and independence, and can finally lead a typical life of a 19 year old! I still have episodes, but I deal with them in a much calmer way, and I don’t dread them happening because I know that I can deal with them. For this reason, I would strongly recommend The Hypnosis and Therapy Centre.

Joshua R.

Very good experience really helped with the problems I had in my life just finished my 3rd session! Thanks so much Caitriona

Barbara H.

After seeing several Counsellors in Canada after the death of my beloved husband Anthony I felt I was still in the same boat and nothing had changed for me. Then a good friend recommended Fiachra when I went back to Ireland for a visit. Fiachra was very professional and helpful and made me feel at ease. I am still feeling much pain but I still remember Fiachra’s insight into helping me move on with my life.

Paul M.

I’ve had an issue with misdirecting my emotions by engaging in negative behaviours ‘ the lads helped re-program my sub-conscious by helping me process past traumas directly linked to my actions.

Susan O G.

I met Fiachra September the 2nd and from that moment on I have never looked back he has helped me so much with my problem and is so generous with his time I would highly recommend Fiachra as it is the best decision I have ever made thankyou hypnosis and therapy centre

Brian P.

This treatment has changed my life This treatment has changed my life. Can’t recommend it enough, Fiachra was excellent and made me feel very comfortable the whole way through

Toni W.

I've recently been doing some work with Sarah Jane to help me with bruxism. What I really loved about the sessions is that Sarah Jane made it simple for me to understand the process and how it all works. I needn't have worried - I found the sessions to be very calming and I've also learned some invaluable techniques that I can use myself.

Robyn N.

I can’t recommend Fiachra highly enough. From our first call he instantly put me at ease, and from just the second session I noticed a huge shift in my perspective. He has a way of guiding you to trust your own instincts and approach things differently, which has been genuinely transformative. What’s really stood with me is how approachable and supportive he is - always keeping in touch and available whenever I needed to chat. A brilliant experience and I’m so grateful for his help. Thank you Fiachra!!

Katie C.

I recently did a series of sessions with Caitríona and could not recommend the Hypnosis & Therapy Centre enough. I had fallen into old patterns in the evening and wanted to break free from the guilty and shameful feelings it was leaving me with. Caitríona helped me to focus my energy elsewhere and to break the habit, all within 3 sessions. The freedom this has given me emotionally cannot be described: it is a lovely and exciting feeling to know I am setting a good example for my family and children. It has also had a domino effect elsewhere, where I have stopped procrastinating on big decisions work-wise and actually followed through with them. I would highly recommend.

eoin O.

Catríona has been fantastic over the three sessions & always been available to answer any texts or phone calls I may have needed throughout the week. Really professional service.

Shona F.

I have had 2 sessions so far and I feel like Fiachra has brought me back to life. He has helped me so much. I did not know much about Hypnosis & therapy so I was a bit sceptical at first but its the best decision iv ever made. Fiachra is so knowledgeable and was always available to contact at anytime. He has changed my outlook on life in so many ways. The whole experience so far has been amazing. Thank you Fiachra

Shauna M.

I found the whole experience fantastic and I noticed a difference from the very first session. Both Fiachra and Catriona were extremely helpful and knowledgeable. They were approachable and kept in constant communication throughout the whole process. I would recommend them to anyone looking to change a certain aspect of their life.

Niall H.

A massive thank you to the Hypnosis and Therapy centre and to Fiachra. A fantastic experience and amazing benefits seen from the very first session. Fiachra’s level of knowledge and understanding is second to none & really works hard to make sure the benefits are experienced from the very start. I would highly recommend to everyone. Thank you again Fiachra for all your help and continued support.

Mairead

I had an all consuming personal issue . After much research I decided to contact Fiachra  and after an extremely comforting chat I was given  an appointment within 24 hours. It has turned out to be the best decision I've ever made in my life. His practice was in a clean and welcoming environment. Fiachra showed a great ability to listen and was very professional . He was completely non judgemental which allowed me to honestly express myself . His therapy gave  me the ability to help myself. He was very kind and generous with his time, skill and knowledge. After just one session I came away with a complete sense of peace. My perspective on life has totally changed to one of enjoyment . Fiachra made it clear that he was available for follow up calls at any time which was extremely comforting to know. Fiachra is priceless and all the money in the world could not pay him for all he has done for me.