Terms and Conditions

Updated Jan 2026

Payments and Refund Policy

• A deposit is required at the time of securing your appointment slot. This is paid securely using Stripe over the phone or by payment link.
• All payments are non-refundable. In exceptional cases, and solely at the therapist’s discretion, a credit voucher may be issued. Vouchers are valid for a maximum of three months from the date of the client’s last session and are non-transferable.
• Programmes must be completed within 6 months of the initial session, unless otherwise agreed in writing. Unused sessions beyond this period may be forfeited without refund.
• Official digital receipts can be provided by email at the time of payment. Confirmation of payment will be issued once the transaction is successfully processed. Until payment is received, your appointment slot is not guaranteed
• Remaining payment is paid at the beginning of the first session, unless other arrangements have been made. Our programmes are purchased as one unit, not as individual sessions and are non-refundable
• While we endeavour to support all clients with integrity and care, we make no guarantees as to specific results. That being said, most of those who have fully committed to our programmes have consistently reported positive outcomes and lasting impact
• We also accept bank transfers as payment
• Appointments can be rescheduled up to three times, once 24 hours notice is given
• Cancellations or rescheduling requests made with less than 24 hours’ notice are subject to a cancellation fee of €200. This fee may be waived at the sole discretion of the therapist in cases of documented emergency or exceptional circumstances.

Hypnosis Programmes

• Clients are entitled to 3, 5 or 8 sessions, depending on the specific programme that the client signs up for
• Check-in calls are included if needed to check-in with the client’s progress. This may be by phone, text or email. Caitríona or Fiachra will always try make contact by phone initially. This added support may not be necessary for all clients. We encourage all clients to reach out if needed in-between sessions. It is up to the client to make an adequate attempt to contact Caitríona or Fiachra if desired
• While every effort is made to accommodate preferred appointment times, availability may vary. Clients are encouraged to book sessions in advance to ensure timely completion of their programme. We will always try our best to accommodate
• Sessions can be in-person or online using Zoom via the secure link emailed to you. WhatsApp and Phone calls can also be used for flexibility if necessary
• Your free audio recording can be sent via email after your session if requested. This is not always necessary but is at the client’s discretion. Personalised audio recordings can be purchased additionally
• At the Hypnosis and Therapy Centre, we truly are committed to helping our clients, and we always aim to provide a top-quality service. As long as you commit to our programmes and are willing to engage, we can provide life-changing solutions using hypnosis and our unique multi-therapy approach
• Sessions are non-transferable. Programmes apply to one person and sessions cannot be transferred, unless in extraordinary circumstances. In these circumstances, transfers must be used within 3 months of the primary clients last session

Payment Information

• We use Stripe as our transaction management system for credit/debit card payments.
• With all payments we can provide digital receipts at your request.
• Transaction history is recorded for our records and for tax purposes. This is confidential information and only authorised personnel can access transaction history.
• Payment can be made securely over the phone or via Stripe payment link. Payment is approved and verified at the time of payment.
• No card details of any type are stored by us at any time.

Group Sessions

• While we encourage confidentiality among all participants, we cannot guarantee the actions of others in a group setting. Clients are advised to only share personal information they are comfortable disclosing in a group environment.
• Clients agree to participate respectfully and not disrupt or record the session. We reserve the right to remove any participant whose behaviour is inappropriate, harmful, or in breach of this agreement.
• In some cases, group sessions may be recorded for replay access. If you do not permit this, you can turn your camera off and change your name to maintain anonymity. Please reach out to ask for instructions to do so.
• Unauthorised recording by participants is strictly prohibited.
• We are not responsible for any discomfort, emotional distress, or issues arising from the actions or disclosures of other participants in group sessions. We will maintain a supportive setting and ensure that all of our clients feel safe
• By attending a group session, you acknowledge that others may see or hear the information you share during the session. We encourage mutual respect and confidentiality among participants but cannot guarantee the conduct of others.
• We use Zoom to facilitate online sessions. Zoom may process certain metadata (e.g., IP address, device info) in accordance with their own Privacy Policy. For more information, visit: https://zoom.us/privacy

Additional Terms

• By booking a session, you agree to abide by these Terms and Conditions
• These Terms and Conditions are governed by the laws of the Republic of Ireland. Any disputes arising shall be subject to the exclusive jurisdiction of the Irish courts.
• Hypnotherapy and mindset coaching are not guaranteed to produce specific outcomes. Individual results may vary depending on the client’s engagement, mental health history, and readiness to change. However, you can read our client testimonials to understand the level of care we aim to provide. If the reviews resonate with you, feel free to get in touch.
• We are fully compliant with the General Data Protection Regulation (GDPR). All client records are stored securely and treated with strict confidentiality. Information will not be shared without explicit written consent, except where required by law
• By attending our sessions, clients confirm they are over 18 years of age or have obtained parental/legal guardian consent. Clients also confirm that they do not suffer from any condition that could impact their ability to undergo hypnosis safely, unless previously discussed with their therapist
• We reserve the right to refuse or discontinue service if a client is abusive, under the influence of substances, or if therapy is deemed inappropriate for their needs.
• Unfortunately, technical issues can occur. We are not responsible for such issues (e.g., internet outages) on the client’s side during online sessions. We will make reasonable efforts to reschedule if significant interruptions occur on either side
• We are not a crisis or emergency service. If you are in immediate danger or distress, please contact emergency services or a mental health professional in your area.

If you have any questions about these Terms and Conditions, please contact us directly by completing the call-back form or emailing info@hypnosisandtherapy.ie. Your continued use of our services constitutes acceptance of these terms.

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Joshua R.

Very good experience really helped with the problems I had in my life just finished my 3rd session! Thanks so much Caitriona

Barbara H.

After seeing several Counsellors in Canada after the death of my beloved husband Anthony I felt I was still in the same boat and nothing had changed for me. Then a good friend recommended Fiachra when I went back to Ireland for a visit. Fiachra was very professional and helpful and made me feel at ease. I am still feeling much pain but I still remember Fiachra’s insight into helping me move on with my life.

Paul M.

I’ve had an issue with misdirecting my emotions by engaging in negative behaviours ‘ the lads helped re-program my sub-conscious by helping me process past traumas directly linked to my actions.

Susan O G.

I met Fiachra September the 2nd and from that moment on I have never looked back he has helped me so much with my problem and is so generous with his time I would highly recommend Fiachra as it is the best decision I have ever made thankyou hypnosis and therapy centre

Brian P.

This treatment has changed my life
This treatment has changed my life. Can’t recommend it enough, Fiachra was excellent and made me feel very comfortable the whole way through

Toni W.

I've recently been doing some work with Sarah Jane to help me with bruxism. What I really loved about the sessions is that Sarah Jane made it simple for me to understand the process and how it all works. I needn't have worried - I found the sessions to be very calming and I've also learned some invaluable techniques that I can use myself.

Robyn N.

I can’t recommend Fiachra highly enough. From our first call he instantly put me at ease, and from just the second session I noticed a huge shift in my perspective. He has a way of guiding you to trust your own instincts and approach things differently, which has been genuinely transformative. What’s really stood with me is how approachable and supportive he is - always keeping in touch and available whenever I needed to chat. A brilliant experience and I’m so grateful for his help. Thank you Fiachra!!

Katie C.

I recently did a series of sessions with Caitríona and could not recommend the Hypnosis & Therapy Centre enough. I had fallen into old patterns in the evening and wanted to break free from the guilty and shameful feelings it was leaving me with. Caitríona helped me to focus my energy elsewhere and to break the habit, all within 3 sessions. The freedom this has given me emotionally cannot be described: it is a lovely and exciting feeling to know I am setting a good example for my family and children. It has also had a domino effect elsewhere, where I have stopped procrastinating on big decisions work-wise and actually followed through with them. I would highly recommend.

eoin O.

Catríona has been fantastic over the three sessions & always been available to answer any texts or phone calls I may have needed throughout the week. Really professional service.

Shona F.

I have had 2 sessions so far and I feel like Fiachra has brought me back to life. He has helped me so much. I did not know much about Hypnosis & therapy so I was a bit sceptical at first but its the best decision iv ever made. Fiachra is so knowledgeable and was always available to contact at anytime. He has changed my outlook on life in so many ways. The whole experience so far has been amazing. Thank you Fiachra

Shauna M.

I found the whole experience fantastic and I noticed a difference from the very first session. Both Fiachra and Catriona were extremely helpful and knowledgeable. They were approachable and kept in constant communication throughout the whole process. I would recommend them to anyone looking to change a certain aspect of their life.

Niall H.

A massive thank you to the Hypnosis and Therapy centre and to Fiachra. A fantastic experience and amazing benefits seen from the very first session. Fiachra’s level of knowledge and understanding is second to none & really works hard to make sure the benefits are experienced from the very start. I would highly recommend to everyone. Thank you again Fiachra for all your help and continued support.

Mairead

I had an all consuming personal issue . After much research I decided to contact Fiachra  and after an extremely comforting chat I was given  an appointment within 24 hours.
It has turned out to be the best decision I've ever made in my life.
His practice was in a clean and welcoming environment.
Fiachra showed a great ability to listen and was very professional . He was completely non judgemental which allowed me to honestly express myself . His therapy gave  me the ability to help myself. He was very kind and generous with his time, skill and knowledge. After just one session I came away with a complete sense of peace.
My perspective on life has totally changed to one of enjoyment .
Fiachra made it clear that he was available for follow up calls at any time which was extremely comforting to know. Fiachra is priceless and all the money in the world could not pay him for all he has done for me.

Alan O.

My Experience with Fiachra was just amazing, from the moment we chatted he made me feel very comfortable and relaxed. He is exceptional at his job and went above and beyond to help me. I wish you all the best in the future Fiachra and thank you again.

Vi C.

I am so thankful for the help that Fiachra gave me while I was finding it difficult to deal with grief and anxiety. He helped me understand what I was going through. He has a special talent and personality. 5 star all the way ✨️

Ian C.

I couldn't recommend Caitríona any more. Before my sessions I was suffering which chronic post Covid anxiety and panic attacks. Her sessions with me have been life changing and happy to say I'm back to myself. Anyone who is suffering with similar challenges should definitely contact the Hypnosis & Therapy Centre, you won't regret it! Ian

Brian S.

I recently had a hypnosis session with Fiachra and it was an amazing experience! From the moment I arrived, I felt welcomed and at ease. Fiachra guided me into a deep state of relaxation, and I was surprised at how effective the session was.

The personalised suggestions were spot on, and I noticed positive changes almost immediately afterward. I left feeling lighter, more focused, and motivated. I highly recommend him] for anyone looking to explore hypnosis. It truly was a transformative experience!

Melissa

Having completed 3 sessions with Fiachra, I can confidently say I feel so much better in myself and dealing with anxiety. Fiachra provided constant support via phone calls/text and even voice notes which I found extremely useful to listen back over to whenever I needed. Fiachra has instilled so much confidence in me and my ability to “deal with it as it happens” which is my new favourite phrase. I can’t emphasise enough how the support I received was 7 days a week, through weekends and even while abroad I was able to check in with Fiachra and stay on top of things. Hypnotherapy with Fiachra has been an amazing investment in myself and one I’d highly highly recommend

E F.

I found the sessions very beneficial and transformative from a mindset point of view. While I went into the sessions looking to break bad habits and reduce anxiety, I've found they changed my general outlook and made me more confident and less anxious as a result. I'm not quite sure how it works but I'm very happy that the sessions have had a positive impact on me and I've noted continous improvements since completing them

Arlene

Cannot thank Fiachra enough! The experience was phenomenal - it brought me from a place of constant internal churn of negative feelings and frustration to one of calm, positivity and self acceptance, even after just one session. I was, and still am, amazed by how easy the process was and moreover, that it has sustained ever since! Each session improved on the outcome of the previous and I am so happy that I made the decision to give this a try. I feel better than I have in years, it’s hard to put into words what impact that has, only that I’m very grateful!

Maitha A.

Fiachra was an incredible support throughout my journey to overcome my challenges with presenting. He guided me step by step, showing me a new approach that I hadn't encountered before. If you're looking to transform your mindset and approach to something you find difficult, Fiachra is the person to help you do it. Highly recommend—thanks again!

Dolores H.

Hi
I went to Fiachra in May 2024 for really bad anxiety and panic attacks! Which severely affected my driving , so it was very debilating and totally awful. I spoke to Fiachra over the phone and went to see him and he totally got it.
He made me feel totally at ease and assured me I could conquer this after 10 years of trauma I had been through.
He was a super guy and was always at the end of the phone to help me.
Couldn’t recommend him enough.
Dolores

Aaron M.

I had a really bad fear of flying so bad that I actually jumped out of a plane a few months ago before it took off. I booked in with Fiachra and after 2 sessions I was up in the small planes in weston airport. After 4 sessions I went to spain and flew so comfortable I was able to really enjoy it. I would definitely recommend giving it a try I put it off as i didnt think it would work but it definitely did. Fiachra also took numerous phone calls and helped me with other issues I had going on, his service is 10/10.

Day D.

I've had an issue with public speaking for a very long time and booked some sessions. After only 1 session I could see the positive difference it had and overall boost in my confidence let alone public speaking. After only 4 sessions and when I had to speak in front of a crowd it just came so natural and had no fear prior to speaking and as I got into the speech more and more it came so natural. Thank you so much for your help.

Andrea S.

I found hypnosis and therapy centre online as I was desperate to try anything that would aliviate my constant panic attacks and living on edge. I booked 3 in person sessions with Fiachra. I was super anxious heading to my first session but only a few minutes after entering and meeting Fiachra I felt comfortable and at ease. Fiachra is really amazing at what he does. I really felt lighter and much more relaxed after each session and my panic attacks were essentially none existent. Fiachra always insisted that I contact him whenever I needed and he would be there to help. A year later I could feel things were starting to slip for me again I was starting to feel panic coming back on. I reached out to Fiachra and he instantly got back to me and very kindly provided me with an online session out of his own time and at no cost to me. Just after chatting to him I felt better. I don't know how this works but it does. Fiachra is such a genuine guy and is really there to help. I am so grateful I crossed his path. Thank you for everything Fiachra !

Mary M.

Professional and seamless experience
The whole experience from the beginning was seamless and very professional. Fiachra was available to chat by phone outside of our scheduled hour. I can’t believe the difference the sessions have made to my life.

Margo R.

I don't know how this process works as it seems so effortless but let me tell you it does. I have lived a very self-conscious anxiety driven half-life up to now, afraid to give life my best shot.
The sessions with Fiachra showed me how to re-frame things in my head and now everything is different. I feel lighter, I'm just not carrying the weight of the world, I'm the one organising re-unions! Think well, sleep well, live well, that's the new motto!
I would genuinely recommend this experience, it's so supportive, positive, transformative. Thanks a million.

Zara P.

I contacted the Hypnosis and Therapy centre to resolve my fear of driving. I didn’t know what to expect as I had never done hypnotherapy before but I saw all the amazing reviews and that helped me decide as I had not found a way to deal with my fear of driving. I had three sessions with Fiachra and his therapy has been life-changing for me. I’ve experienced improvements in all areas of my life, I realised I had had a lot of anxiety that I don’t have any more I feel so aligned with myself and free of fears and worries. And I have no problem driving any more. I wish I had done it long time ago.
I did in-person sessions with Fiachra - the space was cosy and quiet. Fiachra is brilliant at what he does! He is very generous with his time as well.
I’d highly recommend the Hypnosis and Therapy Centre to anyone considering it! It’s been an incredible improvement of my life. Thank you, Fiachra!

dave R.

Where do I start... For most of my life I've suffered with anxiety and always trying to avoid meetings or engagement or even family gatherings with the fear my anxiety would get the better of me. It got to the stage where I had to do something about it as I had an important job interview coming up which I didn't think I'd even get shortlisted for. So I contacted Fiachra and from the first phone call I felt a huge weight had been lifted of my shoulders its so weird I'm one of them people I was sceptical about the whole thing. But after a session you feel the change and have that spring in your step , I done 5 session's and its changed my outlook on life completely I've learned so much from it. To anyone who is in the same boat as myself just try it out its life changing and well worth every penny. Fiachra is brilliant and makes you so comfortable straight away. So anyone thinking of Hypnosis I'd recommend this company.

Cheers Again Fiachra.

Oh and I got the job........

Tiffany Q.

Caitriona and I worked together after I had a bad fall from my horse to retrain my subconscious and get my confidence back. I was very satisfied with the hypnotherapy and the results are becoming more apparent as time goes on.

Fiona H.

A really fantastic experience with Fiachra over the course of the 5 sessions and many phone calls(I have to add the phone calls were at no extra cost and he really encouraged me to keep in touch between sessions to ask anything or clarify anything I wanted). He taught me how to see things in a different way, put a different perspective on the way we view how we think and act. His many analogies will stick with me forever as they really ingrain in my head this new way of thinking. He was easy to talk to, very easy to listen to and be guided by and very encouraging. It was a thoroughly worthwhile experience and I would highly recommend it to anyone who has anything at all in their lives they'd like to resolve. Thank you so much Fiachra for your generous time and the huge effort you put into each session and call.

Oonagh

The experience was truly life changing. Through a series of online sessions, Fiachra has helped me overcome childhood trauma and be my true self. I see life now through a totally different lens and can honestly say I am content with every aspect of my life. And if I'm not I can adult my way to resolving anything life throws at me rather than resorting to self destructive ways of thinking and acting.
Fiachra is so easy to talk to and you know from the first conversation that you are in safe hands. I cant recommend him enough. Thank you!

Paraic

For years, I battled with insomnia and its ripple effects on every aspect of my life, from my energy levels to my overall well-being. I found myself relying on over-the-counter meds to cope, which only exacerbated my confidence and aniexty issues in both personal and professional life..
Working with Fiachra has truly transformed my life. His approach to simplifying perceived complex issues and guiding me towards the “natural” path has been nothing short of a complete gamechanger. If you feel you are suffering,or in any sort of rut. I cannot recommend Fiachra highly enough
Thank you, Fiachra

Emer F.

I have had an incredible experience working with Fiachra over the last number of weeks. After trying a lot of different psychological approaches and techniques to build my inner confidence, Fiachra's approach is the only one that has really worked. In just a few weeks, I feel so much more at ease in myself and I feel I am back to being my natural self and huge positive things are happening in all areas of my life as a result of this work. The key in getting the best from Fiachra's work is to just trust the process and to trust that if its really easy its because its meant to be easy. I recommend everyone should see Fiachra no mattter where they are in their lives and I can't wait for him to write a book, I'm already pre-ordering it!!

Amy K.

I did a few sessions with Caitriona and I have to say I am really feeling the difference in myself. Before my sessions I was struggling with stress management but after speaking with Caitriona, who was very warm, caring and professional through out, I feel so much more at ease and more prepared to deal with the stresses of everyday life. The sessions were always so relaxing and I always looked forward to them! Thank you so much for all your help Caitriona!

Dave M.

I would highly recommend speaking with Fiachra. He changed my perspective on a number of limiting thought processes. Everything from learning to understand anxiety, thinking positively and really looking at how you see and treat yourself. Before the course he said my mind would be blown - I was sceptical, but it really was. A great guy too! If you're looking for a change - then this is a really good start.

Cian I.

Very professional and friendly service. I did 5 online sessions with Caitriona to quit smoking after 20 years, after every session I felt more relaxed and more confident in my ability to make the choice to not smoke. Coming into the busy holiday period I'm so happy to know that I won't be picking up the smoking habit again. Recommended for anyone who thinks they can never stop smoking but want to.

tristan mc L.

I had 5 sessions with Fiachra and am finished a few weeks now . I was suffering with awful panic attacks and riddled with Anxiety for a couple of years to the point where I could not take it anymore . I was willing to try anything so after some research I found Fiachra . I went into this a bit sceptical but with a very open mind . OK to say it worked is an understatement, I am blown away by the results as I am back to my old self full of confidence and happy go lucky exactly what I wanted from this therapy . I'm very very happy with the outcome 100% satisfied.
And as an added bonus if you will I told Fiachra about a huge phobia I had of needles in my veins ie to give blood etc . So Fiachra said I would have this phobia no more so I booked a full health check and today I went to the clinic and gave blood "without passing out as that's what had happened when I tried to give a blood test 14 years ago " . So all in all thank you so much for changing my life and my mindset and outlook on life in general . 🌟😊

Jason

Although I will probably never understand how hypnotherapy works, it does and I don’t need to understand. How I will feel in 6 months time I have no idea but what I can say is my mindset is much more calmer with the destructive thoughts that have been haunting me very much in the distance and not able to intrude any more. That is all I asked for, no one can be happy all the time but everyone deserves to have peace of mind and Fiachra has given that to me

Sabrina M.

Thank you so much Catriona for helping me with my anxiety and fear I am forever grateful and known I have your support means so much
Highly recommend ye guys x
Done the online zoom it was so relaxing and the support Aswell from Catriona and fiachra

Luca G.

Hi there, I had the pleasure to have some sessions with Caitriona, and I felt different afterwards.
I haven't been smoking in the last week and a half, some days after our last session, I'm really happy.
It took some time before I was able to make that decision for myself, to finally quit, and now all feels way better.
Thanks a lot for your help
Luca

Mj

Had a great experience with Caitríona she really helped me overcome with binge eating. Caitríona is lovely and really understanding. Would highly recommend

María Eugenia M.

Excellent experience. I really recommend it to anyone. I could not be happier with my results. Many thanks!

Shane M.

I was suffering from chronic insomnia, high anxiety and nervous tension before seeing Fiachra. I had several visits to my doctor, who, after realising that I hadn't slept in over a year, recommended that I go to a sleep clinic. I had been taking OTC medications and other sleeping aids. Having read the reviews Hypnosis and Therapy Centre, I decided to give it a go. My sessions were on line. The best way to describe my experience is that it has been transformative! My life has transformed for the better and I cannot thank Fiachra enough for his guidance and encouragement. I would highly recommend him to anyone seeking to regain control of their life.

Lorna C.

What a wonderful investment and experience, I dealt with Caitríona and found her empathy and guidance fantastic.
In this hectic life I think this is something which would benefit everyone at least once per year. Thank you Caitríona.